We’re here to help
Faeclash support
Email support@faeclash.com for help with the beta, cloud progress, purchases, or privacy requests.
Reporting a problem
Include your device model, app build number, what happened, and a screenshot if helpful. Never send passwords, sign-in codes, full payment details, or private API keys.
Account deletion
While signed in, open Settings → Player profile & cloud squads → Delete account. Confirm your email and type DELETE. You can also email support for assistance; we may need to verify account ownership.
Deleting your mobile cloud account removes its profile, cloud squads, progression and social records. Practice saves on your device remain separate. Apple purchase records and any separate prototype-site account are not deleted by this action.